Official Travel Standards Guide Updated: April 25, 2026

SHA Thailand
Official Hotels Guide

Every SHA, SHA Plus, and SHA Extra Plus hotel in Thailand, explained. Know the tiers, pick a verified hotel, book with confidence.

Official Documentation

What does SHA hotel mean in Thailand?

Definition and meaning

SHA stands for Amazing Thailand Safety and Health Administration. It is a formal certification project launched by the Tourism Authority of Thailand (TAT) in collaboration with the Ministry of Public Health. The project was established during the COVID-19 pandemic to ensure that tourism businesses met specific hygiene and safety standards. A hotel with a standard SHA badge has been inspected and verified to follow rigorous cleaning protocols, staff health monitoring, and social distancing measures.

Are SHA approved and SHA certified the same?

Yes. Both mean the hotel passed Tourism Authority of Thailand (TAT) inspection and wears the SHA logo. As staff vaccination requirements were added during the pandemic, two higher tiers appeared: SHA Plus (+) and SHA Extra Plus (++).

Official Documentation

Do I still need a SHA hotel in Thailand?

Are SHA hotels still required in 2026?

Thailand has fully reopened. No quarantine, no forced SHA Plus or Extra Plus stay for entry. You can book any hotel, certified or not.

Why verify certification?

Not mandatory, but it is the clearest signal of a well-run property. SHA hotels follow government-verified hygiene standards. Unregulated guesthouses do not. In a crowded market of 20,000+ Thai hotels, the badge is the fastest way to sort quality from noise.

Certification tiers comparison

Understanding the safety standards for Thailand travel

Safety feature SHA SHA Plus (+) SHA Extra Plus (++)
Core focus Basic hygiene protocols Staff vaccination focus Medical partnership
Staff vax rate Recommended Mandatory (70%+) Mandatory (70%+)
Hospital partner Contracted partner
Relevance 2026 Standard cleanliness High safety assurance Maximum assurance
Official Documentation

What is a SHA Plus hotel?

The SHA Plus (SHA+) standard

The Plus adds one rule on top of SHA: at least 70% of staff must be fully vaccinated against COVID-19. Less risk for guests, especially in close-contact areas like reception, housekeeping, and restaurants.

SHA Plus Phuket and the Sandbox

SHA Plus was the required tier during the 2021 Phuket Sandbox reopening. That entry rule is gone, but the badge still signals the same thing: serious staff welfare, serious guest safety. Planning to island-hop? Book ferries and speedboats ahead, most routes sell out in peak season.

Official Documentation

What is SHA Extra Plus Thailand?

Understanding SHA Extra Plus (SHA++)

SHA Extra Plus (SHA++) is the top tier. Everything SHA Plus covers, plus a formal partnership with a certified hospital for RT-PCR testing and emergency care. This was the must-have tier during Test & Go, when travelers needed a hotel with medical protocols built in.

Relevance today

Test & Go ended, but the hospital partnerships did not. SHA Extra Plus hotels still have direct lines to partner hospitals, useful for elderly guests, immunocompromised travelers, or anyone who wants that safety margin. They can arrange private taxis and medical transfers on short notice.

Evolution of travel standards

A chronology of safety standards in Thailand

  1. 2020

    SHA introduced

    Launch of the Amazing Thailand Safety and Health Administration.

  2. 2021

    SHA Plus rollout

    Vaccination requirements added for the Phuket Sandbox.

  3. 2021-2022

    Test & Go (SHA++)

    Hospital partnerships required for entry schemes.

  4. 2023

    Restrictions lifted

    Thailand fully reopens; certification becomes a quality badge.

  5. 2026

    Standard of quality

    SHA remains the benchmark for hygiene in Thai hospitality.

Important disclaimer: Certification status changes periodically based on government inspections. Always verify the current SHA/SHA+ status directly on the booking page before completing your reservation.

Travel Guide

Getting around Thailand: ferries, taxis, and trains

Seamless transportation

Thailand makes inter-city travel easy: ferries to the islands, private taxis for city-to-city, overnight trains to Chiang Mai. Many transport operators carry the SHA badge too, with the same cleaning standards as the hotels.

Booking in advance

For big routes (Phuket to Phi Phi ferries, Bangkok to Surat Thani trains) book ahead. Last-minute pricing in high season can be double. Tickets sell out on weekends.

Travel Guide

Travel insurance for Thailand

Why you need insurance

Thailand is safe, but one medical incident or cancelled trip can wreck your budget fast. Lock in travel insurance before you fly. SafetyWing is built for the kind of flexible travel this audience does: digital nomads, long-stay travelers, remote workers on extended trips.

What's covered?

Any solid travel medical insurance policy should cover hospital stays, emergency evacuation, and trip cancellation. That is the floor. Check COVID-related cover if that still matters for your route.

Hotels in Thailand: a broader view

Thailand's hotel market goes well past the SHA badge. From 250 THB hostels on Khao San Road to 70,000 THB suites at Aman Phuket, every budget and every style is here. Moving between cities? Sort your ferries, taxis, and trains ahead of time.

Boutique hotels

Design-led independents were early SHA adopters, partly to signal quality to vaccine-conscious guests. Most are reachable via private transfer.

Luxury resorts

The big Phuket and Pattaya resorts carried the SHA Plus Sandbox program. Airport taxis and speedboats deliver you directly to the door.

In 2026, the SHA logo is less an entry permit and more a shorthand for a professionally run hotel. It correlates (not perfectly, but usefully) with better staff training, cleaner rooms, and faster response when something breaks. For movement between cities, check current transport options.

Frequently asked questions

Your complete guide to Thailand travel safety

General meaning & administration

What does the acronym SHA stand for?
SHA stands for Amazing Thailand Safety and Health Administration. It is a certification scheme designed to raise hygiene standards across the tourism industry.
Who created the SHA project?
It is a collaboration between the Tourism Authority of Thailand (TAT), the Ministry of Public Health, the Department of Disease Control, the Department of Health, and private tourism associations.
What is the primary goal of SHA?
To prevent the spread of COVID-19 by enforcing strict sanitation and safety measures in tourism businesses, thereby building trust and confidence among international and domestic travelers.
Is SHA recognized internationally?
While it is a Thai national standard, the protocols are aligned with the World Travel and Tourism Council (WTTC) SafeTravels global health and hygiene protocols.
What is the New Normal in Thai tourism?
The New Normal refers to the permanent shift in hygiene habits: mask-wearing, social distancing, contactless payments, and frequent sanitization. These are implemented by SHA to ensure long-term safety.
How many businesses have SHA certification?
Tens of thousands of businesses across Thailand have been certified, from massive hotel chains to small family-run restaurants.
Who inspects businesses for SHA?
Inspections are conducted by a joint committee of TAT officials and public health experts. They perform both scheduled audits and random spot checks.
Can an SHA certificate be revoked?
Yes. If a business fails a follow-up inspection or receives valid complaints about hygiene lapses, their SHA status can be suspended or revoked.
What are the 10 categories eligible for SHA?
1. Restaurants and food outlets 2. Hotels and accommodation 3. Attractions 4. Transportation 5. Travel agencies 6. Health and beauty (spas) 7. Department stores 8. Sports venues 9. Theaters and entertainment 10. Souvenir shops.

Differences: SHA vs SHA+ vs SHA++

What is the main difference between SHA and SHA Plus?
SHA focuses purely on hygiene and facility sanitation. SHA Plus (SHA+) adds a vaccination requirement: at least 70% of the staff must be fully vaccinated against COVID-19.
What restrictions apply to unvaccinated staff at SHA+ hotels?
Unvaccinated staff at SHA+ venues are typically restricted from frontline roles where they would have close contact with guests, or they may be subject to frequent testing.
What is SHA Extra Plus (SHA++)?
SHA Extra Plus (SHA++) is the highest tier. It includes all SHA+ requirements but adds a mandatory partnership with a certified hospital. These hotels can facilitate RT-PCR testing and medical transfers.
What is an SHABA certificate?
SHABA stands for SHA Plus Booking Authenticator. It was a unique confirmation code issued by SHA Plus hotels to prove a guest had a paid booking, used primarily for entry applications like the Thailand Pass.

Entry schemes: history & current

What was Test & Go?
Test & Go was a quarantine-free entry scheme that allowed fully vaccinated travelers to enter Thailand by staying at an SHA Extra Plus hotel for one night while waiting for a negative RT-PCR result.
What was the Sandbox program?
The Sandbox (e.g., Phuket Sandbox) allowed vaccinated travelers to roam freely within a specific province for 7 days before traveling elsewhere in Thailand. They had to stay at SHA Plus hotels.
Is the Thailand Pass still required?
No. The Thailand Pass system was abolished on July 1, 2022. Travelers no longer need to register online before arrival.
Is COVID-19 insurance still mandatory?
No. While highly recommended for peace of mind, specific COVID-19 health insurance is no longer a legal requirement for entering Thailand. Comprehensive travel insurance is still the smartest way to travel.
Are masks still mandatory in Thailand?
Mask mandates have been lifted for most public spaces. Wearing masks remains common on public transport (BTS/MRT) and in crowded indoor areas as a courtesy.

Medical & emergency

What happens if I test positive at a hotel?
If you test positive, you will be advised to isolate. In SHA++ hotels, the staff will coordinate with their partner hospital to determine if you need hospitalization or can isolate in your room (Hotel Isolation).
What is Hospital Hotel Isolation?
This refers to patients with mild or no symptoms isolating in a dedicated hotel wing (Hospitel) under medical supervision, rather than taking up a hospital bed.
Are SHA++ hotels equipped for medical treatment?
No, they are hotels, not hospitals. However they have direct protocols and transport links to partner hospitals for immediate medical care.

Booking & logistics

Where can I find a list of SHA hotels?
You can find them on the official Thailand SHA website, or use filters on major booking platforms such as Agoda which display the SHA logo.
Do I need to book directly with the hotel?
Not necessarily. During the strictest entry periods, direct booking was sometimes safer to ensure the SHABA certificate was issued. Today, third-party platforms work perfectly fine.
Does Airbnb have SHA certification?
Generally, no. Most individual Airbnbs lack the licenses required for SHA. Only serviced apartments or licensed villas listed on Airbnb might have it.
How do I spot a fake SHA logo?
Legitimate SHA certificates have a unique SHA ID and a QR code. Scanning the QR code should take you to the official Thailand SHA verification page.

Recommended hotels & locations

Where are the best SHA hotels in Bangkok?
Popular areas include Sukhumvit (near BTS Skytrain), Riverside (luxury resorts), and Siam (shopping district). Hotels like the Shangri-La and Marriott Marquis are prime examples.
What are good SHA Plus hotels in Phuket?
Look for resorts in Patong for nightlife, Kata/Karon for beaches, or Bang Tao for luxury. The Slate and Katathani are well-known SHA Plus properties.
Are there SHA Plus hotels in Pattaya?
Yes, Pattaya has many. North Pattaya is quieter and family-friendly, while Central Pattaya offers access to malls and nightlife.

Amenities & user experience

Do SHA hotels serve alcohol?
Yes. Restrictions on alcohol sales in restaurants have been lifted. SHA venues operate normal bar and dining services.
Are SHA hotels wheelchair accessible?
SHA certification focuses on hygiene, not accessibility. Most 4 and 5 star SHA+ hotels are modern and fully accessible. Always verify with the specific property.
Do SHA+ hotels provide free Wi-Fi?
Yes, almost all certified hotels in tourist areas provide free Wi-Fi as a standard amenity.
What if I have a complaint about an SHA hotel?
You can file a complaint or Post Audit feedback through the TAT official website or tourism hotline if a venue is not maintaining hygiene standards.

Contact & support

What is the TAT Contact Center number?
You can dial 1672 for the TAT Contact Center (available 24 hours) for tourism assistance.
Is there a dedicated email for SHA inquiries?
Official inquiries can often be directed to info@thailandsha.com or through the contact forms on the TAT website.

Post-COVID transition (2026)

Is SHA certification mandatory in 2026?
No. It is a voluntary standard. You can stay at any hotel you choose.
Why should I still look for the SHA logo?
It remains the best indicator of a business commitment to professional hygiene, staff safety, and quality management. It is a seal of approval for peace of mind.

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How we review hotels

Independent, research-led, Thailand-focused.

Verified on TAT

Every SHA certification we claim is cross-checked against the official Tourism Authority of Thailand database.

Agoda and Booking data

We pull live guest ratings and read the top recent reviews before we list any hotel.

Thailand climate weighted

Strong AC, smart shade, walkability in heat, and rain-ready design matter in our scoring.

Price ranges always

Budget, mid-range, luxury. Every pick flagged so you can filter fast.